Privacy policy

Privacy Policy

Last updated: September 2, 2026

At Dr MG, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • Payment-related information required to process your order

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate about your orders

  • Process payments

  • Provide customer support

  • Manage returns, refunds, and cancellations

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Send important service-related communications

  • Send promotional communications where permitted and where you have provided consent

  • Comply with applicable laws and legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Dr MG does not necessarily store your complete credit card, debit card, or banking credentials on its own servers.

Your payment information is handled according to the applicable payment provider's privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide relevant advertising.

You may be able to control cookies through your browser settings.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website and hosting providers

  • Technology and analytics providers

  • Customer-support providers

  • Marketing service providers

We do not sell your personal information as a commercial product.

We may also disclose information when required by law, legal process, government authorities, or to protect our rights, customers, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their respective privacy policies.

8. Children's Privacy

Our website is not intended for children to make purchases without appropriate parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable laws.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

Dr MG

Email: [YOUR EMAIL ADDRESS]
Phone: [YOUR PHONE NUMBER]
Business Address: [YOUR BUSINESS ADDRESS]

For privacy-related questions, please contact us using the information above.