Terms of service

Terms & Conditions

Last updated: September 2, 2026

Welcome to Dr MG. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Our Website

This website is operated by Dr MG.

Throughout the website, the terms "we", "us", "our", and "Dr MG" refer to the business operating this website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

3. Products and Services

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, product colours, packaging, appearance, or other details may vary slightly from photographs or descriptions.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Prices

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, and other charges will be displayed during the checkout process where applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order is subject to acceptance and product availability.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent transactions

  • Incorrect customer information

  • Delivery limitations

  • Violation of these Terms & Conditions

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Payment

Orders must be paid using the payment methods available at checkout.

You agree that all information provided for payment and billing purposes is accurate and complete.

7. Shipping and Delivery

Orders are shipped to the address provided during checkout.

Delivery timelines are estimates and may vary because of factors including logistics delays, weather, holidays, remote locations, or circumstances beyond our reasonable control.

Please refer to our Shipping & Delivery Policy for additional information.

8. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Please review that policy before placing an order.

9. Cancellation

Order cancellation is subject to our Cancellation Policy.

Once an order has been processed or shipped, cancellation may no longer be possible.

10. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, videos, product information, and other materials, is owned by or licensed to Dr MG unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit our content without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to the website

  • Interfere with website security or functionality

  • Submit fraudulent orders

  • Misuse promotional codes

  • Copy or reproduce our website content without permission

  • Introduce malicious software or harmful code

  • Engage in activity that may damage our business or customers

12. Limitation of Liability

To the maximum extent permitted by applicable law, Dr MG shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of the website or products.

Nothing in these Terms limits any liability that cannot legally be excluded under applicable law.

13. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, or other similar events.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

15. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business location of Dr MG, unless otherwise required by applicable law.

16. Contact Us

Dr MG

Email: [YOUR EMAIL ADDRESS]
Phone: [YOUR PHONE NUMBER]
Business Address: [YOUR BUSINESS ADDRESS]